Online Giving FAQ

Online Giving Frequently Asked Questions

To give online now, click here.

To access our prior giving service, Simplegive, and change your settings, click here.

Beginning January 1, 2017, Village is switching to a different service for online giving of tithes and offerings.  You may have some questions and we wanted to take an opportunity to answer some of those.  While some of this information is very detailed and specific in nature, we want to be open, transparent, and helpful with how gifts are handled at Village.

Why are we changing companies?

There are several reasons why we are changing. This service will directly connect with our church management and receipt software. Also, this service has lower fees per transaction. Stripe (the payment service) charges 2.3% + $0.30 per transaction for cards and $0.25 per transaction for ACH giving. This will result in a significant savings.

How do I give online?

On the bottom of Village’s website ( is a button for online giving.  After Jan 1, this will take you to the online giving page that will allow you to give or create a profile for ongoing giving. Or you can go directly to

Can I give via text?

You can also use text-to-give by texting a dollar amount (“25”), or dollar amount and fund (“25 missions”) to 84321. If no fund is specified, the gift will automatically go to the general fund. The first time you use it, it will ask you to set up your profile, and then you will be ready to go! After you give either online or by text, you will have access to your personal profile that allows you to manage your information.

Will I have to change my automatic, recurring giving I have set up?

Yes. This is a completely different company, so you will need to cancel the one on Simple Give and create one on Planning Center. Once you give your first gift in the new system, you can access your donor profile and setup a recurring gift.

What if I have any problems or questions?

Please either email or talk with Danny Kumamoto or Jacob Ailes.  They will be able to track down your problem and find a solution.

Does this devalue the worship aspect of giving?

This has been one of my (Pastor Ron) greatest concerns.  Giving is not about simply giving money, but about an act of worship and gratitude to our Lord who has given us all we have as His stewards.  I urge you to not lose the aspect of thanksgiving and offering to God.  To help with this, we have placed “Gratitude Cards” in the back of the seats.  If you give online or just want to share something you are grateful to God for, we encourage you to fill out one of these cards and place it in the offering bag.  This can help to keep our hearts in the right place as we offer our gifts to the Lord.

How do I designate portions of my gift?

The most common way to designate portions of your gift is to use the To: field on the web site to specify which fund you are giving to.  This will allow gifts to the general fund (where all general giving goes for the church budget), missions, building, and benevolent funds.  You may select multiple funds if you are giving to several funds at once.

Does the church receive all of my gift?

There is a small fee that the church is charged for the service of processing online gifts as with many bank accounts.  The fee for cards is slightly higher than e-checks. This is paid out of our budget rather than deducted from the gift.

How secure is the site?

We are using a site called Planning Center which specializes in helping churches provide online giving.  They partner with the reputable service Stripe. They are a secure site (Level 1 PCI compliant payment processor) and information is TLS encrypted.

Will my gift still show up in my annual donation receipt?

Yes, your gift will be processed by our Treasurer just as any gifts given in our Sunday offering.

Thank you for your partnership in the ministry here at Village.  May we be continually working to reach a lost world for Christ.

2 Cor 9:7-8 Each one must give as he has decided in his heart, not reluctantly or under compulsion, for God loves a cheerful giver. And God is able to make all grace abound to you, so that having all sufficiency in all things at all times, you may abound in every good work.

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